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[Purpose] In this study, we aimed to analyze customer satisfaction as a tool to investigate the association among happiness, health status, and well-being using the Happiness &amp; Health Feeling Scale. [Participants and Methods] We included 17 elderly participants and measured the happiness and health statuses using the Happiness &amp; Health Feeling Scale. We analyzed customer satisfaction by correlating subjective well-being with the questionnaire scores. [Results] The results showed a negative correlation between subjective well-being and the score on each questionnaire (correlation coefficient= -0.476). The elderly participants showed lower scores associated with self-esteem, including external appreciation and self-love, whereas high scores associated with eating and pleasure. The Cronbach's alpha was 0.814. [Conclusion] This study showed an inverse correlation between Happiness &amp; Health Feeling Scale score and well-being, presumably because of low scores associated with self-esteem, which should be prioritized for improvement. The additional use of customer satisfaction analysis using the Happiness &amp; Health Feeling Scale could be helpful to elucidate the subjective association between happiness and health-related factors.

journal of physical therapy science

Customer satisfaction analysis of the healthy elderly to investigate the association among happiness, health status, and well-being using the Happiness &amp; Health Feeling Scale