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This paper proposes a numerically feasible algorithm for the transient queue length distribution in the BMAP/D/c queue. The proposed algorithm ensures the accuracy of the computational result and it is applicable not only to the stable case but also to the unstable case. This paper also discusses a numerical procedure to compute moments of the transient queue length distribution. Finally, some numerical examples are presented to demonstrate the applicability of the proposed algorithm.

ALGORITHMIC COMPUTATION OF THE TRANSIENT QUEUE LENGTH DISTRIBUTION IN THE BMAP/D/c QUEUE