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In the last 20 years, attending to consumer demand for at-home delivery has been an area of concern for supply chain specialists in the restaurant industry. Applying logistically-sound processes for food delivery to its final destination (Also called last-mile delivery) has become a necessity for restaurants to gain and sustain competitive advantages. This research seeks to catalog the dynamic last-mile delivery innovations by restaurants per consumer demand, assess the competitive sustainability of four current food delivery methods (takeout, restaurant delivery, 3 party company delivery, & monthly meal delivery) using the VRIN framework, and suggest collaborative delivery strategies for future researchers and restaurateurs to consider.

21st Century Supply Chain Innovations in the Fast Food Industry