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This Thesis is brought to you for free and open access. It has been accepted for inclusion in Dissertations and Theses by an authorized administrator of PDXScholar. For more information, please contact pdxscholar@pdx.edu. Recommended Citation De Neffe, Larkey Sheldon, "The effects of a thank-you letter and/or phone call to first-time volunteer blood donors" (1987). Dissertations and Theses. Paper 3755.