Managing emotionally charged conversations between faculty and residents: a skill-building workshop

Background: Discussions with residents regarding remediation, probation, or dismissal are challenging, but only limited practical guidance about constructive conversations is available. Aims: To provide useful assistance to those who must conduct such conversations. Methods: Literature review, surveys, workshop development. Results: The workshop offers guidance about conducting challenging conversations, including opportunities for role playing. Conclusions: Development of the workshop is ongoing, and initial feedback recognizes its importance and applicability to help faculty manage challenging or confrontational conversations.