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This study analyzes the perceptions of the owners and/or managers of family businesses in the Nuble territory of Chile, according to the dimensions of succession, performance and managerial capacity. Methodologically, hierarchical conglomerate analysis was used, obtaining a Cronbach alpha of 0.789. Three generations stand out: first (47.6%), second (38.1%) and third (14.3%), where the managerial capacity is determinant in the sustainability. There are problems in the succession for lack of planning of the process and the potential successors do not wish to continue with the company given their interests and levels of professionalization. Future performance is related to emotional capital and the degree of innovation.RESUMENEste estudio analiza las percepciones de los duenos y/o gestores de empresas familiares del territorio Nuble de Chile, segun las dimensiones sucesion, desempeno y capacidad gerencial. Metodologicamente se utilizo analisis de conglomerado jerarquico, obteniendose un alfa de cronbach de 0,789. Destacan tres generaciones: primera (47,6%), segunda (38,1%) y tercera (14,3%), donde la capacidad gerencial es determinante en la sustentabilidad, hay problemas en la sucesion por falta de planificacion del proceso y los potenciales sucesores no desean continuar con la empresa dado sus intereses y niveles de profesionalizacion. El desempeno futuro esta relacionado al capital emocional y el grado de innovacion.RESUMOEste estudo analisa as percepcoes dos proprietarios e/ou gerentes de empresas familiares no territorio Nuble do Chile, de acordo com as dimensoes de sucessao, desempenho e capacidade gerencial. Metodologicamente, foi utilizada a analise hierarquica de agrupamento, obtendo-se um alfa de Cronbach de 0,789. Destacam-se tres geracoes: primeira (47,6%), segunda (38,1%) e terceira (14,3%), onde a capacidade gerencial e determinante na sustentabilidade. Ha problemas na sucessao por falta de planejamento do processo e os potenciais sucessores nao desejam continuar com a empresa devido aos seus interesses e niveis de profissionalizacao. O desempenho futuro esta relacionado com o capital emocional e o grau de inovacao.

Succession, performance and management capacity in family companies