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The current study conducted a survey of how people from the United States, Japan, and South Korea select responses to unreasonable accusations as an example of face work in conflict situations in terms of 1) culture 2) situations of accusation differing on the locus of responsibility, 3) the balance of power in relationships, and 4) familiarity between the accuser and the accused. Results of decision tree analyses demonstrated that the intrinsic content of the situation was the crucial determinant of responses to unreasonable accusations while interpersonal relationships had the next-strongest influence on the responses. The findings suggest that perception of conflict situation appears to be universal, whereas how to assess interpersonal relationships and the value placed on language expressions suitable for the given interlocutors may differ depending on culture.

international journal of linguistics and communication

From Universal Perceptions to Diverging Behaviors: An Exploratory Comparison ofResponses to Unreasonable Accusations among People from the United States, Japan, and South Korea