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This article proposes the use of a multicriterio method for supporting decision on a problem where the intent is to chose for software given the options of open source and not-open source. The study shows how a method for decison making can be used to provide problem structuration and simplify the decision maker job. The method Analytic Hierarchy Process-AHP is described step-by-step and its benefits and flaws are discussed. Followin the theoretical discussion, a muliple case study is presented, where two companies are to use the decison making method. The analysis was supported by Expert Choice, a software developed based on AHP framework.

Modelo de Decisão com Múltiplos Critérios para Escolha de Software de Código Aberto e Software de Código Fechado