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The text propose a methodology for Family Violence Conflict Mediation (MCVI) against elderly people in a non-legal proposition, which will be developed at the Basic Health Units by a multi-professional team. Method: qualitative social research using action research trough a pilot experiment. Results: the methodology was developed via the care of ten cases of violence, aimed to establish the steps to guide health professionals in order to determine a network of partnerships with caregivers through specific action proposals from each member of the family so as to solve such conflicts. Conclusions: this methodology can be used in MCVI Primary Health Care and in the Family Health Program, since it is a methodology with easy application, low cost, high capacity of problem solving and that requires a small team of professionals.

textos and contextos

Mediação de Conflitos de Violência Intrafamiliar Contra Pessoas Idosas: uma proposta não jurídica / Proposed Methodology of Work for The Mediation of Violence Against Elderly People Conflicts: a non-legal proposition