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This paper presents preliminary results of action research in which we search for fundamentals of an universal theory of balanced approaches to software process. It is developed on the basis of balanced approach for professional development program for business analysts which integrates approaches oriented on talents, competencies and techniques. This paper includes the description of key concepts in background approaches, components of the framework for professional development program for business analysts and preliminary results of the universal theory of balanced approaches to software process.

Talents, Competencies and Techniques of Business Analyst: A Balanced Professional Development Program