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Natural language interfaces have become a common part of modern digital life.Chatbots utilize text-based conversations to communicate with users; personalassistants on smartphones such as Google Assistant take direct speech commandsfrom their users; and speech-controlled devices such as Amazon Echo use voiceas their only input mode. In this paper, we introduce InstructableCrowd, acrowd-powered system that allows users to program their devices viaconversation. The user verbally expresses a problem to the system, in which agroup of crowd workers collectively respond and program relevant multi-partIF-THEN rules to help the user. The IF-THEN rules generated byInstructableCrowd connect relevant sensor combinations (e.g., location,weather, device acceleration, etc.) to useful effectors (e.g., text messages,device alarms, etc.). Our study showed that non-programmers can use theconversational interface of InstructableCrowd to create IF-THEN rules that havesimilar quality compared with the rules created manually. InstructableCrowdgenerally illustrates how users may converse with their devices, not only totrigger simple voice commands, but also to personalize their increasinglypowerful and complicated devices.

InstructableCrowd: Creating IF-THEN Rules for Smartphones via Conversations with the Crowd