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Service to the community is the main thing for the bureaucracy in Indonesia. Simple bureaucracy procedures can facilitate the public to charge their rights. Service, however, is a spirit of decentralization and regional autonomy. It is absolute delegation of authority from central government to local government. Decentralized structure will be easier to anticipate the society’s needs and interests, especially in public sector. Decentralization basically refers to the improvement of people’s welfare. This includes providing qualified education; qualified and low-cost health care; infrastructures; and food, cloths, as well as shelter. In practical, there are some internal and external problems in Indonesian bureaucracy and bureaucrats. Internal problems consists of the quality of human resources, systems and procedures, feudalistic working culture, rigid leadership and vision, low mentality and morality, unnecessary organizational structure. Meanwhile, external problems are related to low public trust to the bureaucracy; the demands of professional bureaucracy; free corruption, collusion, and nepotism bureaucracy; etc. The above problems indicate that Indonesian bureaucracy is inefficient and cumbersome. Many formal rules are even inappropriate. Besides, there is a high employee growth and bigger division of organizational structure that are caused by greater bureaucracy. In the context of regional autonomy, the bureaucracy should be reformed. In this case, the transformation of rigid bureaucracy into decentralized, innovative, flexible, and responsive bureaucracy should be conducted. The bureaucracy, however, should put itself as a facilitator of public servants rather than as an agent of change. In public sector, bureaucracy has an important role and great responsibility. It requires professional and competent human resources. Up to now, the quality of Indonesian official or bureaucrats in providing public service is still considered as serious problem. Society as bureaucratic service users often complains to the quality of bureaucracy personnel, including service process, the time required for settlement affairs, attitude and behavior, and he quality of services. Therefore, human resources management in the bureaucracy of regional autonomy is required. It is an effort to build a bureaucratic organization that can provide efficient and effective public service for the society. However, the implementation of bureaucracy reformation should be supported by qualified human resources and human resources management that are integrated.

Bureaucracy Reformation of Regional Autonomy Era in Perspective Human Resource Management in Public Sector in Indonesia