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The progress in IT has increased work efficiency in many fields, leading to the start of a new era where information is exchanged by connecting all objects under the paradigm of IoT. Interest is growing on the convergence of various fields of study that goes beyond simply applying IT to research to increase efficiency in multidisciplinary studies. As such, there is a need to develop an IT-based model that can be applied to social welfare work. Social welfare workers in Korea at present have twice the workload and stress of those of their counterparts in other OECD countries. This leads to decreased work efficiency. This paper seeks to suggest a way to increase efficiency in social welfare work by improving the work process through IT-based systems. The study is expected to contribute to increased efficiency in the area of social welfare.

Measures to Improve the Work Process Through the Convergence of Social Welfare based on IT