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Today’s social reality will doubtless alter the risk management practices of organizations of all kinds. Whereas large companies and public institutions serve as role models and have the resources to apply standards or develop and set them by themselves, mid-sized businesses usually do not have this possibility. Instead, they apply management practices that base on existing management routines and their typical organizational characteristics. But how do these practices look like? And what is the semantic program that is performed by the organization to manage the risks? This empirical paper contains the analysis of typical risk management practices in mid-sized service companies in Switzerland. The study relies on open, qualitative interviews with top level decision-makers resulting in the description of the characteristics of six companies. The analysis shows that these firms mainly focus on project risk management, and combine it with a strong focus on business speed and agility, the smart combination of their talent pool in teams, the application of a non-bureaucratic governance style and a conscious acceptance of a high degree of intuition in management decisions. This research contributes to a better understanding of the risk design of mid-sized business organizations as very important societal units in splitting, pooling, distributing and addressing their risks.

Joint Risk Design in Swiss Middle-Sized Service Companies: Frameworks and Management Practices