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Politeness at work is examined in this paper by focusing on small talk as a form of linguistic politeness in relation to gender in business meetings. The paper embarks on a theoretical discussion of politeness and small talk, and also critically examines recent theoretical developments in the area of language, gender and politeness. Politeness is conceptualized from a communities of practice (CofP) perspective (Mills 2002, 2003). Butler's (1990) model of performativity, along with the CofP approach and the notion of gendered discourses are integrated to form an overall framework for the data analysis.

“Girls on tour”: Politeness, small talk, and gender in managerial business meetings