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Consensus exists on the importance of heritage for ensuring sustainable futures, due to its impact on political aspects, ethical reflection and local economic development. Nowadays, using technology has become crucial in the construction industry, including heritage conservation. This paper aims to compare a selected sample of digital platforms, gathering data in support of heritage documentation, both for heritage and archeological sites. Despite the huge potential of digital technologies for contributing to heritage conservation, still there is a need for more clarity on what should be used to achieve different goals and what is the best approach under various circumstances. A team of five experts on digital technologies applied to different types of heritage worked collaboratively to gather the case studies in this paper and to analyse them comparatively. Jordan is a Middle East and North Africa country chosen as unit of analysis, because of the huge potential of digital technologies for heritage documentation. The findings from the comparative case review offers a reflection on what should best adopted for achieving different goals. Differences of approaches were revealed between the characteristics of heritage site and those of archaeological sites in Jordan’s conservation history. The findings called for a prioritization of using digital technology in both heritage and archeological sites. The discussion on digital platforms currently available in Jordan allows for highlighting strengths and limitations of different approaches and methodologies, thus drawing lessons for addressing the strategic choice of the most appropriate digital solution under different circumstances and in different contexts.

Towards a Systematic Approach to Digital Technologies for Heritage Conservation. Insights from Jordan