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Social interpretation allows foreigners to access public services in a country whose language or culture they do not know. Thanks to interpreters in public services, communication between user and provider can take place, becoming a necessary tool to overcome the language barrier. However, in many cases the interpreter is exposed to difficult situations, since the people who use these services are in a situation of vulnerability and share traumatic experiences they have suffered. Because of these intense stories, interpreters for public services often suffer work-related stress. This study aims, through a survey distributed among professional interpreters, to find out the level of stress they face and thus, with the results obtained, to create a protocol with different strategies to help students studying Translation and Interpretation to perform an interpretation in public services avoiding or minimising the appearance of stress.

El estrés en la Interpretación para los Servicios Públicos: Protocolo de actuación y estrategias para la formación de intérpretes