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This paper explores how refusals are constructed and negotiated in multicultural workplaces in Hong Kong. A particular focus is on the ways in which Hong Kong Chinese subordinates negotiate issues of face and power relations when refusing their expatriate superiors.

intercultural pragmatics

“I can't remember them ever not doing whatI tell them!”: Negotiating face and power relations in ‘upward’ refusals in multicultural workplaces in Hong Kong