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Usability and user experience maturity models are used to evaluate the capabilities of an organization in order to provide an assessment of their ability to develop usable products. But, as the main focus of such models is on an all-encompassing organizational level, they are difficult to implement in more complex organizations with a wide range of diverse and interlinked projects.

UX at the Right Level: Appropriately Plan the UX Expertise Using the PUXMM – A UX Maturity Model for Projects