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In a contemporary environment which is characterised by global competition and radical economic changes, human capital, with its knowledge, competencies, and experiences, is becoming more and more important factor for gaining sustainable business performances. The aim of this paper is to explore the development and current state of the training practices in human resource management in Serbian organizations. The subject of the research is the employees’ training process. The methodology of the research included the analysis of available literature and the exploration of the empirical data on employees’ training in organizations from Serbia. The analysis is based on the comparison between two research periods in which the authors gathered the data. 160 organisations in 2015 and 50 in 2008 were examined during the Cranet project. The results indicate slight improvements in training practice in Serbia. Also, organisations that invest more in training in Serbia gained higher levels of productivity and service quality.

The Practice of Employees' Training in Serbia based on Cranet Research