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Different methods have been developed to identify customer needs in product design. The needs are then transferred into technical attributes and product parameters in the design process. However, the transfer from product needs to design parameters is challenging. There is a lack of objective approaches in traditional methods of searching design parameters to handle inaccurate design information. This paper introduces an effective method to analyze and rank design parameters for optional solutions by combining benchmarking and quality function deployment methods in an improved fuzzy analytic hierarchy process. It forms a multi-criteria decision-making method for the evaluation of design solutions to reduce the subjective preference of decision-makers. The method has been applied in the improvement of exoskeleton rehabilitation devices.

A Fuzzy Number based Hierarchy Analytic Method and Application in Improvement of Rehabilitation Devices