English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Tools annual

Global: Zendy Free Plan

Global: Zendy Tools monthly

Global: Zendy Plus monthly

Cybercrime investigators face numerous challenges when policing onlinecrimes. Firstly, the methods and processes they use when dealing withtraditional crimes do not necessarily apply in the cyber-world. Additionally,cyber criminals are usually technologically-aware and constantly adapting anddeveloping new tools that allow them to stay ahead of law enforcementinvestigations. In order to provide adequate support for cybercrimeinvestigators, there needs to be a better understanding of the challenges theyface at both technical and socio-technical levels. In this paper, weinvestigate this problem through an analysis of current practices and workflowsof investigators. We use interviews with experts from government and privatesectors who investigate cybercrimes as our main data gathering process. From ananalysis of the collected data, we identify several outstanding challengesfaced by investigators. These pertain to practical, technical, and socialissues such as systems availability, usability, and in computer-supportedcollaborative work. Importantly, we use our findings to highlight researchareas where user-centric workflows and tools are desirable. We also define aset of recommendations that can aid in providing a better foundation for futureresearch in the field and allow more effective combating of cybercrimes.

Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement