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In a context of continuous improvement of quality in software development’s projects, the PSP experimental process was applied to discipline some of the processes suggested by CMMI level 2 with two different strategies. The first one consists of observing the behavior of a software factory on collecting the necessary data to assist the PSP model manually, and in the second one the collecting happened with the help of a CASE tool. The results show the impacts in the performance and in the quality patterns that the two strategies provided with their advantages and their vulnerabilities. In both cases the fulfillment of the stated periods was obtained from the moment where the specification and the course of the activities were controlled by the two PSP’ strategies suggested.Key words: CMMI, PSP, CASE, Factory, Improvement of processes.

APLICAÇÃO DO MODELO PSP MANUAL E AMPARADO POR FERRAMENTA CASE EM UM ESTUDO DE CASO DE FÁBRICA DE SOFTWARE BRASILEIRA