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This paper considers the ways in which the public can be involved in the decisions surrounding the implementation of infrastructure. Using examples of decisions made which have led to good outcomes for the people and their city, the paper extracts a way of seeing the decision process from the outset to the implementation of the infrastructure. Starting by creating high-level principles that are agreed and accepted by everyone, enables infrastructure designers and decision makers to develop strategies based on these principles and consequently to create infrastructure that suits the needs of the people. The paper also considers some examples of where decisions have gone wrong. How could such large-scale projects be organised so that public participation is – and is seen by all parties to be – a genuinely positive contribution to the improvement of quality of life of society as a whole?

Tyler, N; Von der Tann, L; (2018) People and Infrastructure Based Services – An Opportunity for Engagement.