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This paper aims to present a ranking method to assess the airports of the FIFA World Cup host cities, according to the priority in passenger opinion. The purpose is to contribute with the airport authorities, in order to identify the improvement opportunities as the operational bottlenecks. Two passenger surveys were used: a survey developed by the Ministry of Civil Aviation in Brazil in 2013, which was applied at 12 international airports and a survey developed at a major international airport in Brazil, which was applied to obtain the weights of relevance of facilities. The Analytic Hierarchy Process (AHP) was applied to consolidate the results of these two surveys, providing a global quality index for each surveyed airport. The results indicates that Curitiba Airport has the best infrastructure among the others analyzed airports and that Manaus Airport is that one who needs more adjustments. The results indicate that Curitiba Airport has the best infrastructure among all analyzed airports and that Manaus Airport is that one who needs more adjustments.

Avaliação dos aeroportos das cidades-sedes da Copa de 2014 através do método AHP