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This work analysizes the responses of professionals to community social services practical cases related to professional intervention in contexts of cultural diversity. We want to know if these responses relate to the characteristics of professional intervention, personal traits and variables such as Intercultural Competence and Intercultural Sensitivity. 253 professionals have participated (psychologists, social workers and community workers). We have conducted variance analysis, measures of associations for contingency tables, correlations and Factorial Correspondence Analysis. The results show that the profession is not related to an appropriate response to the cases. Instead, training on diversity and contact with people of foreign origin has significant associations with appropriately response to certain assumptions. We have obtained a typology of four distinct classes according to responses; two positive classes regarding case resolution and their connection with intercultural competence, and two negative classes.

Percepciones para la intervención social desde la competencia intercultural de profesionales