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This article reports on the Child Poverty Action Group Early Warning System (EWS), a database of case studies representing social security issues reported directly by frontline benefits advice workers and benefit claimants. It outlines what data from the EWS can tell us about how the social security system is functioning and how it has responded during the pandemic. It further details how insights from the EWS can be used by researchers and policymakers seeking to understand the role of social security in supporting families living on a low income and in advocating for short- and longer-term policy change.

The Early Warning System: how frontline evidence helps us understand the UK’s social security response to COVID-19