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Most of the technological resources used in a Smart Building environment are automated systems where sensors and their usability become a “black box” for their personnel (end user of these systems), giving in them a wrong impression about Who must be taking care of these resources and services? (These users think these services must be only provided and controlled by the own building), losing the culture of the correct usage of the regular services such as artificial climate, water services, electricity services, and the care of plants outside of these buildings. This paradigm of interaction between the user and the maintenance of resources of a smart building still needs improvement. For that reason, this current research is proposing the inter-connection of following resources: use of sensors, communication protocols, collections of MongoDB data, speech to text, text to speech and animations that represents feelings (sadness, happiness, worry) through the usage of Augmented Reality (AR) and IBM Watson conversation (Conversational Artificial Intelligence A. I.). The results show the architecture and favorable results about the viability to connect the services with natural interfaces. This approach helps and increments the user interaction with the places and objects that are around in the context of a Smart Building to understand the importance of the resources that are administrated and create a collective conscience through the correct usage of resources.

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“Interconnection” APP: Proposal of Interaction with a Virtual Agent, Animations and Augmented Reality an Easy Way to Learn the Usage of Sensors in Smart Cities