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A current approach to quality management at an industrial enterprise implies a complex automation of all its businessprocesses. The most significant element of the quality management system is a process of discrepancy control. That is why as a top-priority step in the creation of an integrated quality management system is an automation of a discrepancy process control. A basic role in this process is carried out by a service of quality management which reveals discrepancies and a department of technologists defining their reasons and specifying a complex of correcting measures. A classical approach to the activities of a quality control department (QCD) used quite often until now consists in the fixation of discrepancies as a report of the QCD and their archiving till an urgent moment (outer claims coming, occurrences of discrepancies in further manufacturing). Within the bounds of the integrated quality management system there is developed an automated system “DC” (Discrepancy Control) the basic purposes of which consist in the following: a record of manufacturing discrepancies, a record of correcting measures to reveal discrepancies, a control of correcting measures performed, a record of discrepancy reasons, an analysis of discrepancy occurrences, an estimate of function quality of enterprise services. This automated system is introduced in the Joint-Stock Company - Karachevsky Plant “Electrodetail”

DISCREPANCY PROCESS CONTROL UPDATING ON BASIS OF INFORMATION TECHNOLOGY APPLICATION