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This study aimed to evaluate the satisfaction of current students in higher education institutions (HEIs) from Joinville, SC, with aspects related to the educational institution where you hold a degree in administration. Initially, we attempted to studies dealing with the satisfaction of students and are 18 items that measure students' satisfaction with their HEIs. After, there was a quantitative-descriptive research with students in two of the five HEIs offering the course of management in Joinville, SC, applying a structured questionnaire to 283 students. First characterized these graduates. Then it was identified performance attributes relating to student satisfaction in the aspects related to their institution. Also found the attributes that the most contribute to student satisfaction. Students were satisfied, and stressed that the image of the HEI among students is the main factor in the formation of student satisfaction and the environment in the IES is the minimum that a student waiting for your institution.

SATISFAÇÃO DE ESTUDANTES EM ADMINISTRAÇÃO DE JOINVILLE/SC