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LRT(Light Rail Transit), which has many merits compared with Heavy Rail Transit, is an effective public transport. Therefore, many local governments are pushing ahead with LRT. Busan had already adopted LRT(AGT)s like Busan Subway Line 4(Bansong Route) and Busan Gimhae Light Rail Transit(BGLRT) domestically for the first time. This study analyzes user satisfaction about the services of adopted LRTs and set right priorities of remeding their shortcomings from the user`s perspective. In this paper, we surveyed safety consciousness and services satisfaction of LRT(BGLRT) users, and made two User Satisfaction Models of each LRT(BGLRT and Bansong Route) using Structural Equation Model. With established User Satisfaction Models(BGLRT Model and Bansong Route Model), we compared BGLRT and Bansong Route. Finally we found the measures and priorities for the improvements of LRT`s services in the aspect of LRT users.

ksce journal of civil and environmental engineering research/journal of the korean society of civil engineers/taehan t'omok hakhoe nonmunjip

A Study on the Improving the Services for Users of LRT (Light Rail Transit) by Structural Equation Model - Focus on Busan Gimhae Light Rail Transit and Busan Subway Line 4(Bansong Route) -