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Aims and Method  To describe the development of public education materials provided by the Royal College of Psychiatrists in the ‘Help is at Hand’ series of leaflets, and to assess the acceptability and usefulness of information about mental health on the College website by analysis of the online responses of those accessing this information.    Results  More than 4000 responses to 14 of the ‘Help is at Hand’ leaflets were analysed. Ratings were generally high, with the exception of the statement ‘This leaflet talks down to me’. Free text responses were generally positive.    Clinical Implications  The College website is an accessible source of high-quality mental health information of the sort demanded by both service users and current health policy.

‘Help is at Hand’ on the web – what do our readers think?