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The urban industrialization trend and the increasing urban population have posed global and local concerns related to urban management. Today, scientists introduce the “smart city” concept, among many others. The primary concept purpose is to empower cities to enhance the quality of life of their residents. To achieve this, one of the smart city components named “smart living” has a direct connection to citizens’ quality of life. This research aims to analyze the smart home as one of the sub-components of smart living. Consequently, based on the “smart home” residents’ viewpoint, the main question is which social barriers are more critical? To achieve this essay’s objectives, the researcher conducts three phases: data collection, analysis based on the constructed conceptual model, and results. The researcher selected four leading smart cities in Europe, including Copenhagen, Berlin, London, and Barcelona, as case studies. The study collected primary data by cluster-random sampling by utilizing a questionnaire survey with 320 participants. In conclusion, according to the inhabitants, the research results list the most significant social challenges in smart homes. Eventually, suggestions offer for reducing the side effect of living in a smart home.

The social issues of smart home: a review of four European cities’ experiences