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In December 2019, an outbreak of 2019-coronavirus (COVID-19) caused a substantial public health crisis in Wuhan, China, growing into a global pandemic [1]. With a population of > 100 million, Shandong province is an enormous, economically developed province with frequent population movement. It is in East China and close to Henan province (the third largest population in China), South Korea, and Japan. Therefore, preventing an epidemic was critical in Shandong province. As of March 26, 2020, 759 confirmed cases, including 71 critically ill patients and seven deaths, occurred in Shandong Providence, with a reported mortality rate of 0.92%, which was lower than the national mortality rate of 4.01%. The lower incidence and death rates potentially indicate the preventive strategies in Shandong providence were effective. The Shandong provincial government and the Shandong Health Committee responded quickly to the epidemic and established “Anti-epidemic Expert Group” to formulate diagnosis, treatment, quarantine, and reporting protocols. In the management of COVID-19 patients, the expert group comprehensively utilized all professional platforms, including telemedicine to connect patients, experts, and information. Additionally, telemedicine provided prevention and treatment guidance, training, communication, and remote consulting for the community residents and medical staff. The Anti-epidemic Expert Group found the telemedicine platform to play a considerable role in controlling the COVID-19 epidemic in the Shandong province (Fig. 1). Here, we describe the experiment and the benefits of using telemedicine for the prevention of COVID-19.

The role of telemedicine during the COVID-19 epidemic in China—experience from Shandong province