Open AccessRisk Map as a Library Management Information Dashboard: A Case Study in Adapting a Configural Display
Author(s) -
B. L. William Wong,
Jens Gulden
Publication year - 2017
Publication title -
proceedings of the human factors and ergonomics society annual meeting
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.207
H-Index - 43
eISSN - 1541-9312
pISSN - 1071-1813
DOI - 10.1177/1541931213601553
Subject(s) - computer science , dashboard , set (abstract data type) , context (archaeology) , abstraction , hierarchy , visualization , information retrieval , human–computer interaction , key (lock) , data science , usability , knowledge management , artificial intelligence , data mining , world wide web , geography , philosophy , computer security , archaeology , epistemology , economics , market economy , programming language
In this paper, we report on our application of Cognitive Work Analysis to create an Abstraction Hierarchy model that helps librarians identify key functional relationships for managing the overall performance of a library. By themselves, functional relationships are not as useful in providing insights into the reasons for good or poor performance. However, when these functional relationships are set against the context of system invariants and constraints, they can provide library managers information useful for diagnosis and localization of problems. We propose the Risk Map visualization technique as an information dashboard to cognitively access these functional relationships. Furthermore, when these functional relationships are portrayed over time, trends and patterns can be detected with relative ease.
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