English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Zendy Open

Presents the pdf analysis as premium feature

PDF Analysis

Insights

Presents the summarisation as premium feature

Summarisation

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the zaia usage as premium feature

ZAIA

Zendy Tools

Zendy Plus

Presents the access of premium content as premium feature

Premium Content

The paper outlines a number of processes that have been implemented by Learning Services at Deakin University to gain significant and sustained cultural change amongst staff in a blended organisation, comprising the university library service, the curriculum design and development functions and those of academic staff development. The processes involve customer discovery workshops to identify “customer value packages”, strategic planning and performance tracking based on objectives that deliver customer value, and the identification of shared staff values that guide behaviour within Learning Services and with customers.

Managing Cultural Change: the challenge of merging library services, curriculum development and academic professional development