The Relationships between Balanced Scorecard, Intellectual Capital, Organizational Commitment and Organizational Performance: Verifying a ‘Mediated Moderation’ Model

This study aims to verify the relationships between the Balanced Scorecard (BSC) implementation, accumulation of intellectual capital, organizational commitment, and organizational performance implemented in Taiwan-listed LED manufacturers by the research model of Mediated Moderation, which verifies the moderating effect before the mediating effect. This study surveyed entry-level employees and those working in section-chief or higher-level positions at Taiwan-listed LED manufacturers’ production, marketing, human recourse, research and development (RD intellectual-capital accumulation has no more than a mediating effect and remains un-moderated (among second-order constructs). However, the indirect effect of intellectual capital proved moderated, with the direct effect un-moderated and the total effect moderated.