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PALETTA, F.C. Information technology, Innovation and entrepreneurship: success crit ical agents using management too ls on based-technology incubators f i rms. Sao Paulo, 2008. 143 p. (Doctorate Degree) Instituto de Pesquisas Energéticas e Nucleares. Associated Autarchy to São Paulo University (USP). Since technology companies have become a significant source of income generation and sustainable economic development, business incubation centers have been standing out due to the support they offer to start-up innovation companies. As they are embedded in research institutes and universities, not only do these business incubation units take care of the material aspects needed to establish innovation companies, but they also provide the necessary human resources to turn ideas into products on a business scale. However, further action is required to augment the chances of success for those fledgling businesses. The business incentive model provided by technology-based incubation units with regard to fostering innovation and business development offer start-up business owners the necessary tools to succeed in their venture, thus guaranteeing that their companies enjoy a longer life cycle. Business incubation centers can provide the necessary structure from the development of an idea up to the consolidation of a business. For this study, we have considered successful new companies that are part of the Technology Business Incubation Center. Our goal was to identify potential management tools that could be critical in fostering the growth of such technology-based businesses. The Global Research used as reference for this study has been conducted for over 14 years, and counts on a database with over 8,504 companies that have survived the test of time. The research focused on 25 management tools in 2007. The sample consisted of 1,221 managers from all over the world 101 of them located in Brazil and the aim was to identify the management tools employed, and the results obtained from such tools. In order to be included in the global research, management tools have to be considered important by their users; moreover, their use has to be specific, and their results have to be measurable. In this study, based on hierarchy and value, we have monitored which management tools were employed by technology-based companies part of incubation units, under what circumstances and how frequently, in order to compare such tools with the ones used by companies included in the global research, thus identifying critical elements of success for their sustainable growth.

Tecnologia da informação, inovação e empreendedorismo: Fatores críticos de sucesso no uso de ferramentas de gestão em empresas incubadas de base tecnológica