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The role of the police in a democratic society is to help citizens and make them obey the law. For this reason, police activities should not be above the law. As with every institution of a republic, the police are expected to be accountable for their actions, even more so because they use force and may easily exceed the limits of justifiable violence. The experience of civilian oversight of the police shows that its existence makes a difference. Such oversight comes in the form of institutions that invite the involvement of citizens. These institutions are recent and innovative with great potential for helping and guaranteeing human rights. PALAVRAS-CHAVE Ouvidoria, Policia, Controle externo, Participacao, Direitos Humanos

As ouvidorias de polícia no Brasil: controle e participação