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This study originated from the need of theoretical deepness in the reflections on the dynamics of the relationships among the subjects involved in a project. It was chosen in working with the activity concept, being this inserted in a certain socio-historical context. The proposition of the insert of the thematic of the relationships among the subjects, comes from the presupposition that the theories that base the procedures of organization of the group and of conduction of the project, through the definition of prescriptions and of the establishment of requirements to be accomplished, the position of the individuals, that constitute the process, distanced of its position of subject agent and, for consequence, of the active character of its presence. Those theories don't consider that the context, the particularities of a given situation and the contingencies to be important aspects in the development of the activity. The purpose of this study, on the contrary, starts from the beginning that to understand the project is necessary to understand its constitution, that is, it happens starting from the relationships among the subject agents in its concrete and symbolic environment.. In other words, the project in execution starts to be seen as in constitution by the subject agents in a certain context space/time. The challenge is precisely to place that approach to the encounter of an ergonomics that integrates the organizational and social aspects of the work or of the interrelations, which are still not taken into account in the thematic of research. The objective of this study, was to understand how the structuring of the relationships between companies and their unfoldings in elapsing from the inherent activities to a contracted project, through the proportionate glance by the theory of the organization acting " and by the " systematic of positioning. ". It was gotten to show the organizations while dynamic processes of actions and decisions that, as such, they are constituted, they change and they become elapsing of the time; as well as that that movement is dynamic and relational; it is starting from the relationships that the subject agents constitute their positions and they interact, producing intentional actions in direction to the reach of the objectives and goals, that they are private and also collective, present and future. It could be demonstrated, by the results of this studied case, the constitution of an organization the staff of the conception project and development of the support program to the decision, starting from the individual constitution of its subjects in terms of their professional identities, values and private objectives, in other words, of its individual constitution starting from the collective that exists in itself, and of its interrelations with other subjects in the structuring of the group work. The organizational acting came as a confluence not necessarily without conflicts of several processes in interdependence and happening simultaneously. The positioning idea to describe the dynamics of the movement of the subjects in elapsing of the project, showed more appropriated in detriment of the statute notions and papers, due to its static character and to the determination a priori of the functions to be carried out by the individuals. Key-words: ergonomics, service relationship, personnel interrelations, systematic of positioning. LISTA DE ILUSTRAÇÕES Figura 1 O modelo estrela do processo de posicionamento  104 Figura 2 Seqüenciamento das ações para análise dos dados 111 Figura 3 Organização dos dados originários de correio eletrônico 113 Figura 4 Desmembramento das ações discursivas para análise 114 Figura 5 Categorias lexicais que contribuem para a compreensão do sentido do discurso 116 Figura 6 Principais indicadores linguageiros utilizados para distinguir e explicar os estilos de discurso 117 Figura 7 Marcas lingüísticas para caracterização do tipo de relação quanto à simetria e à assimetria 118 Figura 8 Organograma “FornecedorI” 121 Figura 9 Organograma “Fornecedor II”  122 Figura 10 Organograma “Cliente” 124 Figura 11 Distribuição das responsabilidades entre as empresas envolvidas 125 Figura 12 Fluxo e intensidade de comunicação entre os componentes da equipe 131 Figura 13 Distribuição dos cargos e respectivas atribuições 132 Figura 14 Posições dos sujeitos agentes em suas empresas de origem e no projeto 133 Figura 15 Participação de cada sujeito institucional ao total das intervenções 142 Figura 16 Proposições de posições gerente geral e chefe de projeto entre as três instituições 143 Figura 17 Freqüência de participação dos sujeitos por tipo de intervenção 144 Figuras 18 e 19 Percentuais de intervenções de acordo com os sujeitos em relação 146 Figura 20 Relações entre os sujeitos envolvidos no processo 167 Figura 21 Alterações nas relações entre as instituições envolvidas 171 Figura 22 Posições ocupadas pelos sujeitos no projeto 172

Um estudo ergonômico sobre a 'sistemática de posicionamento' no quadro de concepção e desenvolvimento de produto.