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absenteeism of health system users is a major problem for organizations. The study aimed to identify the factors of absenteeism in outpatients at the General Hospital of the Medical School of Ribeirão Preto oncology clinics. Methodology: patients who did not attend the first appointment in 2013 (356) were contacted by telephone, of which 299 were not able to contact because they presented

Fatores do absenteísmo em primeira consulta num ambulatório de oncologia em um Hospital Universitário