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This paper reports the evaluation experience of hosting process in mental health care in São Paulo-SP. Based on interviews with workers in the adult CAPS and two UBS with a mental health team and one without this team. The goal was to understand the establishment of hosting into these services, considering the perception of employees and identifying the link and network connection in this process. Was used as a methodological approach to philosophical hermeneutics of Gadamer, to identify which inner elements of the hosting process could be detached from the primate question: how is the mental health service? Proceeded to the analysis of narratives from them and were established three lines of argumentation: link, hosting, and the network connection. The results came in the form of four categories: feeling of lack, mix of models; precedence in hard technologies, and inefficient as to integrality. These findings were compared with other health service: the PSF, and only the category lack could not be checked. Descriptors: Evaluation, Mental Health, Hosting.

Avaliação em saúde mental: o processo de acolhimento