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Since the great deal of software packs that exist nowadays to the applications of the system of information and also the difficulty that a client has to choose the pack that supplies the necessities, we present a work about the procedure to choose a software pack in the Information System Area. In this procedure we use the rule NBR 12119 from the ABNT (Brazilian Association of Technical Rules) and the QFT (Quality Function Deployment). Two case studies about the procedure to choose a software pack are presented in this work as well.

Um Procedimento para Escolha de Pacote de Software na Área de Sistemas de Informação