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As computers became cheaper, the quality factors became more and more decisive in the acceptability decisions for users and software buyers. There are several definitions of usabHity, and in this work we are using a broader definition that includes the foliowing attributes: learnability of the system for initial use, efficiency, facility to remember, minimum number of errors, and users' satisfaction. As usability is one of the factors affecting software quality, several works have developed evaivation methods to interactive systems. Aithough several methods have proved to be useful in supporting usability engineering, ali of them present relevant problems. After an extensive analysis considering several criteria, we have chosen the Usine Method, which uses task modeis and Iogs generated from a user test of an application, to be adapted and give support to an usabil,ty evaluation process, proposed in this work. The proposed process uses USINE and the iterative desígn approach suggested by Nielsen, which evaluates the interface in three turns, improving the interface design in each turn. The proposed process was applied to the AMADEUS' Critiquing Tool, improving the interface of this tool.

Aplicação de um Processo de Avaliação de Usabilidade em uma Ferramenta de Suporte à Escrita Técnica em Inglês