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Delays at bus stops have seriously affected the efficiency of bus operation and the improvement of level of services of public transportation and greatly influenced the preferences of passengers to choose bus services. In this paper, the analysis on arriving, dwell and leaving process of buses and the method to calculate bus delays at stops are proposed according to survey data from three bus routes in Beijing. Statistical analysis is then adopted respectively to evaluate average times that buses are docking at curbside and bay-style stops. Moreover, it is noted that different load factors of passengers in buses have significantly influenced the average boarding and alighting time per person. The effectiveness and accuracy of the proposed methods is illustrated through case studies. This study is crucial and helpful for the planners and operators to evaluate the efficiency and level of service of urban public transportation.

Computation on Bus Delay at Stops in Beijing through Statistical Analysis