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Our research aims to highlight and alleviate the complex tensions aroundonline safety, privacy, and smartphone usage in families so that parents andteens can work together to better manage mobile privacy and security-relatedrisks. We developed a mobile application ("app") for Community Oversight ofPrivacy and Security ("CO-oPS") and had parents and teens assess whether itwould be applicable for use with their families. CO-oPS is an Android app thatallows a group of users to co-monitor the apps installed on one another'sdevices and the privacy permissions granted to those apps. We conducted a studywith 19 parent-teen (ages 13-17) pairs to understand how they currently managedmobile safety and app privacy within their family and then had them install,use, and evaluate the CO-oPS app. We found that both parents and teens gavelittle consideration to online safety and privacy before installing new apps orgranting privacy permissions. When using CO-oPS, participants liked how the appincreased transparency into one another's devices in a way that facilitatedcommunication, but were less inclined to use features for in-app messaging orto hide apps from one another. Key themes related to power imbalances betweenparents and teens surfaced that made co-management challenging. Parents weremore open to collaborative oversight than teens, who felt that it was not theirplace to monitor their parents, even though both often believed parents lackedthe technological expertise to monitor themselves. Our study sheds light on whycollaborative practices for managing online safety and privacy within familiesmay be beneficial but also quite difficult to implement in practice. We providerecommendations for overcoming these challenges based on the insights gainedfrom our study.

From Parental Control to Joint Family Oversight: Can Parents and Teens Manage Mobile Online Safety and Privacy as Equals?