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This paper investigates mechanisms for scaling participation in participatorydesign (PD). Specifically, the paper focuses on managed communities, onestrategy of generification work. We first give a brief introduction on theissue of scaling in PD, followed by exploring the strategy of managedcommunities in PD. This exploration is underlined by an ongoing case study inthe healthcare sector, and we propose solutions to observed challenges. Thepaper ends with a critical reflection on the possibilities managed communitiesoffer for PD. Managed communities have much to offer beyond mere generificationwork for large-scale information systems, but we need to pay attention to corePD values that are in danger of being sidelined in the process.

Scaling Participation -- What Does the Concept of Managed Communities Offer for Participatory Design?