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The relative effectiveness of the Ergonomic Criteria and the ISO/DIS 9241-Part 10 Dialogue Principles in guiding the evaluation of user interfaces was assessed. Afler a demonstration of a musical database application and a fme exploration phase, three groups of participants (Criteria ISO, Contxol) were invited to evaluate the interface of the application. Preliminary resuits indicate that the performance of the Control and 1S0 groups did not differ statistically in terms of the number of problems uncovered or the percentages on problems uncovered as a function of the size of the aggregates. However, when using the Ergonomic Criteri4 participant uncovered statistically more usability problems, and the percentage of problems uncovered with respect to the size of the aggregates was higher. For instance, the aggregation of 3 evaluations in the Control and the 1S0 group permits to uncover about 48% of the usability problems while it permits to uncover about 63% of the usability problems in the Criteria group.

Looking for usability problems with the ergonomic criteria and with the ISO 9241-10 dialogue principles