Open AccessUser requirements for navigation assistance in public transit for elderly people
Author(s) -
Stefanie Müller,
Felix Kamieth,
Andreas Braun,
Tim Dutz,
Anja Klein
Publication year - 2013
Publication title -
citeseer x (the pennsylvania state university)
Language(s) - English
Resource type - Conference proceedings
DOI - 10.1145/2504335.2504394
Subject(s) - public transport , focus (optics) , computer science , transit system , user interface , process (computing) , transit (satellite) , focus group , user requirements document , user group , population , human–computer interaction , computer security , transport engineering , world wide web , engineering , business , medicine , software engineering , marketing , physics , optics , environmental health , operating system
In the last decades the demographic change in Europe has become apparent. In Germany already 20% of the population are older than 65. This age group is particularly affected by the increasing complexity of modern public transit systems. In this paper we present the results of a user requirements elicitation of a navigation assistant for elderly people in public transit. This system shall have a targeted user experience and takes into account the personal profile of the different users, e.g. modeling mobility deficiencies that require walking aids and prevents paths that would be impassable. We have performed an exhaustive user evaluation in expert interviews and focus groups to identify suitable interface choices and in the process were able to exclude some systems that were considered obvious in initial assessments
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