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The computer has been so widely accepted as a tool of management that there is no longer any debate about its ability to serve the needs of management. But, unfortunately, the introduction of a computer does not in itself guarantee increased effectiveness, efficiencies or profits for the firm. Rather, the computer must be viewed as still another management resource from which certain benefits can be extracted but these advantages do not automatically result from installation of the device. Even in view of this fact, the number of computers being used in business continues to increase at a rapid rate, how rapid being dependent upon which set of projections one chooses to believe. Today, the question is not should a computer be used, but rather how management can best use the computer to serve its needs.

Organizational philosophy and the computer center